“My call was answered quickly. The customer service rep was knowledgeable, confident but friendly. She explained every step she was taking & resolved 3 of my 4 questions/issues. She sent an email to the negotiator after they didn’t reply to instant messaging & asked them to contact me about an account that hasn’t been settled yet. Best experience I’ve had when calling Rockwell!”
“Your Representative was outstanding in helping resolve my issue! I am so thankful about RLG and will always use this agency in the future for all my financial issues!”
“I called to ask for an update on my acct. I was surprised to learn that my final payment will be sent to my last creditor this month! I am pleased with how fast I was able to get my accts settled, earlier than what was originally anticipated!”
“They do all the talking to creditors making this whole process less stressful to me. All I have to do is make my payment every month. When I call and talk to someone they are always so friendly and helpful. They answer all my questions.”